Our Policy
At Be Salon, we are committed to providing every guest with exceptional service and a relaxing experience. To ensure fairness and respect for everyone's time, we kindly ask that you review our salon policies before booking.
Cancellation and Reschedulling Policy
We kindly require at least 48 hours' notice for any appointment cancellations or rescheduling.
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Cancellations made with less than 48 hours' notice will be subject to a 15% cancellation fee, based on the total value of the booked services.
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This policy allows us the opportunity to offer your appointment time to another client.
No - Show Policy
Clients who fail to attend their appointment without prior notice ("no-shows") may be charged 15% of the total service amount and may be required to prepay future appointments.
Late arrival
Please arrive on time for your appointment.
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Clients arriving more than 15 minutes late may need to shorten or reschedule their service to avoid delaying other guests.
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If we are unable to perform your service due to late arrival, the cancellation policy may apply.
Deposits
Some appointments, large services, or appointments requiring extended time may require a non-refundable deposit, which will be applied toward your final balance.
Service Satisfaction
Your satisfaction is important to us. If you have any concerns regarding your service, please contact us within 7 days so we can evaluate and address the issue. Refunds are not provided for completed services, but we are happy to discuss reasonable adjustments when appropriate.
Health and Safety
Please let us know before your appointment if you:
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Are pregnant.
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Have any allergies or skin sensitivities.
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Are taking medications that affect your skin.
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Have any contagious illnesses or active infections.
For the safety of our clients and team, we may reschedule appointments when necessary.
Personal Belongings
While we take every precaution, Be Salon is not responsible for lost, stolen, or damaged personal belongings.
Children and Guests
To maintain a relaxing environment, we kindly ask that only clients receiving services remain in the treatment area unless prior arrangements have been made.
Right to Refuse Service
Be Salon reserves the right to refuse service to anyone displaying inappropriate, disrespectful, or abusive behavior toward our team or other guests.